Shipping Policy
Shipping Timeframes
We're happy to deliver your order as soon as possible, shipping within 2-3 days via reliable courier companies like DHL Express or FedEx Express. Estimated delivery time is 3-14 business days from the ship date, and shipping prices are calculated at checkout based on your location.
If for any reason your order is to be delayed or cancelled - due to stock, payment or otherwise - we will contact you via email.
Currencies, Duties & Taxes
Import duties and taxes may be applicable in your country. We always recommend clients check with their import/customs department for an estimated cost, so you are aware of any charges you may be required to pay.
United States of America
Orders to the United States are shipped on a Delivery Duties Unpaid (DDU) basis. Duties and taxes are calculated based on what item was ordered, the value and the destination of that order. We are unable to estimate what these charges will be as they are levied by your local customs authority and vary from State to State.
Europe
Orders can be shipped to Europe purchased in Euro are shipped on a Delivery Duties Paid (DDP) basis. This means that the price shown at checkout is final and you will not be charged anything more by your local customs authority to receive your order. Included in the checkout price are import duties and VAT.
Rest of the world
Orders placed to be shipped to any other Country are delivered on a Delivery Duties Unpaid (DDU) basis. As these orders are shipped DDU you may be charged duties and taxes by your local customs authority.
Duties and taxes are calculated based on what item was ordered, the value and the destination of that order. We are unable to estimate what these charges will be as they are levied by your local customs authority and vary from Country to Country.
All charges must be paid by the customer to ensure your order is released by customs, failure to do so may cause your delivery to be abandoned. We will not be held responsible for any loss or damage caused by the abandonment of your delivery.
Ukraine or Russia
For customers in Ukraine or Russia, please reach out to the Live Chat for more information on shipping options.
Contacting us
If you would like to contact us to understand more or wish to contact us concerning any matter relating to above said, you may send an email to info@sashaloochi.com
This document was last updated on September 01, 2023